Stage 3 / Resolve
AVDACS Resolve
Turn NVX failures into structured evidence and next steps.
What it does
Bring endpoint, route, packet, preview, and switch evidence into one guided workflow.
Endpoint evidence
Discover encoders and decoders, confirm route alignment, check previews, and review packet statistics.
Guided diagnosis
Investigate route mismatch, source issues, sink issues, stream alignment, and stabilization timing.
Switch intelligence
Correlate multicast membership, mapped ports, VLAN path, and switch health counters where supported.
Deployment options
Support portable Windows x64 use or per-user installation, with optional Npcap for advanced capture.
Field workflow
Discover, diagnose, correlate, export.
1. Discover
Find affected devices on the active subnet or target range.
2. Diagnose
Confirm the affected decoder and expected encoder.
3. Correlate
Collect route, preview, packet, and read-only switch evidence.
4. Export
Build a clearer escalation package for the project or support case.
AVDACS NVX Resolve Brochure
PDF
AVDACS Resolve is a guided Windows app for collecting discovery, processor IP table, route,
preview, packet, switch, and report evidence in one technician workflow. It helps answer whether
the problem is route state, processor control, endpoint state, duplicate IP ID, or the network path.
preview, packet, switch, and report evidence in one technician workflow. It helps answer whether
the problem is route state, processor control, endpoint state, duplicate IP ID, or the network path.